Aaron Pratt

Trailblazer
DISC Type : DI

Senior Manager Business Operations at MedSuite

Philadelphia, Pennsylvania, United States

Overview

Aaron Pratt is a Senior Manager of Business Operations at MedSuite, specializing in optimizing the lead-to-cash lifecycle. He has extensive experience leading numerous NetSuite implementations and financial system enhancements. Colleagues describe him as engaging, empathetic, and a consummate problem solver with a Bachelor of Fine Arts from East Carolina University.

Beyond his professional focus on finance and technology, Aaron maintains an interest in broader business strategy, following publications like the Harvard Business Review. His fine arts background suggests an appreciation for creative fields, offering a unique perspective to his technical and operational roles.

He has a strong philosophy on client interaction, stating, "Good customer service and relationship building can never be automated! "

Personality Overview

Informal

Values Relationships

Friendly But Fast

They prefer to ensure that they are in control of the situation.  They are more likely to accept new and exciting technologies. A combination of speed and relationship gets the best response from them.

Topics They Care About

Lead-to-Cash Optimization
He architects and implements lead-to-cash systems, aligning sales, A/R, and revenue processes across multiple subsidiaries to drive operational excellence.
NetSuite Ecosystem
As a 2x NetSuite Certified professional, he has led multiple full implementations, including complex ARM and SuiteBilling modules, and actively follows NetSuite events.
Scaling Operations
He focuses on strategic frameworks like "People, Process & Technology" to manage increasing operational demands and deliver optimal outcomes for stakeholders.

Media Appearances

Aaron has no verified media appearances

Work History

7-2025
Senior Manager Business Operations at MedSuite
11-2024 - 7-2025
Billing Operations Manager at MedSuite
11-2022 - 11-2024
Global Billing Manager at Turnitin
7-2022 - 11-2022
Accounts Receivable Team Lead (Billing & Collections) at Turnitin
3-2022 - 6-2022
Accounts Receivable Lead at Molekule

Education

2003 - 2008
BFA from East Carolina University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Philadelphia, Pennsylvania, United States Job Level : Middle Designation : Senior Manager Business Operations at MedSuite
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Insights For Selling To Aaron

During A Call Or A Meeting

DO's

  • Build a trustworthy relationship while keeping the product center-stage
  • Help them visualize the impact of their decision
  • Ask them for a lunch or coffee once some rapport has been established

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don’t hesitate from asking questions or pushing them, but take a friendly approach
  • Don't make any commitments that you might not be able to fulfill

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Aaron is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Aaron

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Aaron move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Aaron take some risk or not?

  • If necessary, they will be ready to take risks.

You And Aaron

Personality Compatibility


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