Abhilasha Khatri in

Abhilasha Khatri

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Customer Success Manager at 6sense
📍 Gurugram, Haryana, India

Abhilasha Khatri is a Customer Success Manager at 6sense with over eight years of experience in the SaaS and EdTech sectors. At Adobe, she managed a $2M+ portfolio with a 95% renewal rate. Colleagues describe her as proactive, dependable, and insightful.

Based on her Bachelor of Arts in English from Delhi University, she likely has a strong appreciation for literature and the arts. Her professional interests include major technology firms like Oracle and GE.

She once led initiatives that successfully reduced time-to-value for clients by 30%.

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Experience
8 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Gurugram, Haryana, India
Personality Overview

How Abhilasha shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Abhilasha cares about

Customer Retention
Her roles consistently focus on high renewal rates (95%+) and strategic stakeholder alignment to ensure clients thrive and expand their engagement.
B2B Growth
Currently working at 6sense, she specializes in go-to-market strategies, leveraging AI and predictive analytics to drive revenue team success.
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Career

Work history

9-2025
Customer Success Manager
6sense
9-2022 - 6-2025
Customer Success Account Manager | Renewals
Adobe
1-2022 - 8-2022
Head of Customer Success
Masters' Union
3-2020 - 5-2021
Senior Product Consultant - Events
Cvent
8-2016 - 3-2020
Team Lead - Collections
American Express
In the press

Media appearances

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Education
3-2024 - 2024
Product Management
Airtribe
2013 - 2016
Bachelor of Arts (B.A.) Honors English
Delhi University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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