Adrienne D. Gaylor Green

Observer
DISC Type : ic

Strategic Account Manager at ARG - IT Clarity

Columbia, Maryland, United States

Overview

Adrienne is an award-winning communication professional and Strategic Account Manager at ARG - IT Clarity, specializing in telecom, IT solutions, and consultative selling. With a background that includes extensive experience at Verizon Wireless and a Masters Degree from Jackson State University, she excels in leadership, problem resolution, and contract management.

Outside of her professional role, she is a member of the Delta Sigma Theta Sorority, Incorporated, an organization historically dedicated to service and community engagement. This affiliation reflects a commitment to interpersonal connection and support that complements her professional focus on building strong client relationships.

During her undergraduate studies, she won first place for both a Crisis Communication Plan and a Logo Design at a Southeast PRSSA convention.

Personality Overview

Example Seeker

Value Driven

Assertive

They are generally good communicators and can be hard to convince.  They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Creating Fan Experiences
Her personal headline is "Committed to Creating Fans! " and she previously held the title of Client Experience Manager, indicating a passion for exceptional customer service and loyalty.
IT Strategy
As a Strategic Account Manager at ARG - IT Clarity, she advises clients on complex technology solutions, focusing on consultative selling and account management.
Mobility Solutions
Leverages extensive experience from her tenure at Verizon Wireless, where she served as a Senior Solutions Specialist and Client Partner for mobility, managing mid-market accounts.

Media Appearances

Adrienne has no verified media appearances

Work History

4-2022
Strategic Account Manager at ARG - IT Clarity
4-2022
Strategic Account Manager at ARG - IT Clarity
10-2019 - 10-2022
Client Experience Manager at ARG
11-2013 - 10-2019
Senior Solutions Specialist - Mobility at Verizon Wireless
2014 - 2016
Client Partner Mobility at Verizon Wireless

Education

2000 - 2003
Master's Degree from Jackson State University
1996 - 1999
Bachelor's Degree from University of Alabama at Birmingham
1996 - 1999
Bachelor's degree from University of Alabama at Birmingham

More Information

Social Presence :

Prographics :

Exp : 16 Location : Columbia, Maryland, United States Job Level : Middle Designation : Strategic Account Manager at ARG - IT Clarity
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Insights For Selling To Adrienne D.

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Invite them for a social do but don’t rely solely on the relationship
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Adrienne D. is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Adrienne D.

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Adrienne D. move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Adrienne D. take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Adrienne D.

Personality Compatibility


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