Al Cassidy
Customer Success Manager at Microsoft
📍 Jennings, Louisiana, United States
Al Cassidy is a Customer Success Manager at Microsoft with a unique background blending healthcare and technology. He transitioned from roles like Pharmacy Analyst at Lafayette General Health to a Project Manager at Sentry Data Systems. His career progression highlights expertise in customer-facing and project management roles within major tech corporations like Microsoft and Nuance.
He holds a Pharmacy Technician certification, underscoring his foundational knowledge in the healthcare domain.
Read the full overview →Experience
9 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Jennings, Louisiana, United States
Personality Overview
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Priorities
Topics Al cares about
Healthcare Technology
His career started in healthcare as a Pharmacy Analyst and he later worked as a DAX Outreach Executive at Nuance, which specializes in healthcare AI.
Customer Success
This is his current focus at Microsoft, supported by skills in Customer Service Management and Support Management from his past roles.
Career
Work history
8-2023
Customer Success Manager
Microsoft
5-2022 - 9-2023
DAX Outreach Executive
Nuance Communications
1-2022 - 5-2022
Project Manager
Sentry Data Systems, a Craneware company
Lafayette General Health
3 yrs 7 mos
3-2012 - 3-2018
Implementation Manager
Omnicell
In the press
Media appearances
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Education
Education details unavailable
University of Louisiana Monroe
Social presence
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