Alan Becker in

Alan Becker

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Gerente Servicio al Cliente at AFP Modelo
📍 Chile

Alan Becker is the Customer Service Manager at AFP Modelo, leveraging a robust background in process improvement and LEAN methodology from his time at Scotiabank. He holds a degree in Industrial Civil Engineering from Universidad Tecnica Federico Santa Mari and is a certified executive coach, focusing on transformative projects.

Outside of his corporate responsibilities, Alan is an entrepreneur, having founded ARBECK Sp. He dedicates time to executive coaching, helping professionals achieve their goals through structured, measurable methods. His university activities included being a teaching assistant for Mathematics and Marketing.

He is the principal owner of his own company, ARBECK Sp, while also holding a senior management position.

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Experience
13 Years
Current Role
Gerente Servicio al Cliente
Job Level
Mid-senior
Location
Chile
Personality Overview

How Alan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Alan cares about

Customer Experience
As the Customer Service Manager at AFP Modelo, he is directly responsible for client management, service design, and customer loyalty.
LEAN Methodology
He has specific experience as a Senior Manager of LEAN at Scotiabank and lists it as a core competency for driving transformation projects.
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Career

Work history

3-2022
Gerente Servicio al Cliente
AFP Modelo
4-2021 - 4-2022
Gerente Mejora Continua
AFP Modelo
12-2024
Coach ejecutivo
Coach ejecutivo
5-2018
Dueño principal
ARBECK Spa
9-2018 - 4-2021
Senior Manager LEAN
Scotiabank
In the press

Media appearances

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Education
3-2024 - 12-2024
Certificación Internacional en Coaching Integrativo
Professional International Alliance - PCA / Smart Coach
2005 - 2011
Ingeniería Civil Industrial
Universidad Tecnica Federico Santa Maria
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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