Alba Ruth Diaz
Login to view DISC.Alba Ruth Diaz is the Director of Customer Experience at Porvenir Pensiones y Cesantías, leveraging over nine years of expertise in the banking and insurance sectors. She is a strategist in designing and optimizing service models to enhance customer satisfaction, holding certifications in COPC and Advanced Negotiation from the Harvard Method.
Alba is deeply passionate about understanding customer needs, a dedication that she pursues both professionally and personally. She actively reads and shares valuable insights from books centered on customer connection and creating surprising, positive experiences, reflecting a genuine commitment to her field.
She successfully transitioned her career from strategic procurement and purchasing into leading customer experience.
Read the full overview →How Alba shows up
Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Topics Alba cares about
Work history
Media appearances
DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
More profiles
Discover additional public profiles from our index.
Search more profiles
Looking for someone else? Search here for anyone.