Alfonso Santiago in

Alfonso Santiago

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Chief Executive Officer at escala
📍 Cordoba, Córdoba, Argentina

Alfonso Santiago is the CEO of Escala, an all-in-one CRM platform focused on empowering Hispanic small and medium-sized businesses. With an extensive background as the former COO of Open English and a degree in Industrial Engineering, he has deep expertise in leading high-performance teams and driving innovation. People often describe him as a visionary, professional, and super-positive manager.

Alfonso is deeply engaged with the technological revolution, particularly the impact of AI on business and productivity. He has a keen interest in the evolution of the SaaS industry and is passionate about creating pragmatic, effective tools that solve real-world problems for entrepreneurs. His focus is on helping businesses grow efficiently through technology.

He believes the biggest obstacle to leveraging AI isnt technology, but rather the human mindset, which needs to shift from "doing the work" to "describing the work. "

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Experience
21 Years
Current Role
Chief Executive Officer
Job Level
Leadership
Location
Cordoba, Córdoba, Argentina
Personality Overview

How Alfonso shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Alfonso cares about

SMB Empowerment
As CEO of Escala, his core mission is providing SMBs in Latin America and the US Hispanic market with tools to manage and grow their businesses efficiently.
AI Mindset Shift
He frequently posts about the need for a mental shift to leverage AI, emphasizing that it changes how we approach productivity and work itself.
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Career

Work history

2-2024
Chief Executive Officer
escala
3-2023 - 2-2024
Chief Operating Officer
Open English
2-2021 - 3-2023
Chief Product Officer
Open English
5-2019 - 2-2021
Senior Vice President of Product, Technology and Academics
Open English
1-2018 - 5-2019
VP Product and Tech
Open English
In the press

Media appearances

Escala Completes $12M Round to Consolidate its Position as the Leading CRM for Hispanic SMBs. Featured in PR Newswire
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Education
1999 - 2004
Ingeniero Industrial
Universidad Católica de Córdoba
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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