Alicia Alonzo, MBA-HI, CTC in

Alicia Alonzo, MBA-HI, CTC

Login to view DISC.
Director Customer Insights and Patient Analytics at Wellstar Health System
📍 Washington, District of Columbia, United States

Alicia Alonzo is the Director of Consumer Insights and Patient Experience Analytics at Wellstar Health, where she leverages data analysis and market research to transform patient care. Described by colleagues as a talented and visionary leader, she holds a Masters degree from New England College and a certification in Data Leadership.

Outside of her core analytics role, Alicia has a background in managing international programs and has been praised for her ability to achieve results in multicultural environments. She is known for being exceptionally personable and gracious in her professional collaborations, showing a capacity for thoughtful and thorough project execution.

She once spearheaded a groundbreaking implementation of medical photography, revolutionizing the experience for patients and clinicians at a major cosmetic surgery provider.

Read the full overview →
Experience
19 Years
Current Role
Director Customer Insights and Patient Analytics
Job Level
Mid-senior
Location
Washington, District of Columbia, United States
Personality Overview

How Alicia shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Alicia cares about

Patient Experience
Her entire career, from Sono Bello to Wellstar Health, is focused on improving patient solutions, insights, and overall experience through data and analytics.
Data-Driven Insights
Her role centers on analytics, she holds a "Data Leadership" certification, and she actively follows data companies like Snowflake and Canvs AI.
+5 more topics Login to view topics
Career

Work history

3-2023
Director Customer Insights and Patient Analytics
Wellstar Health System
5-2021 - 3-2023
National Sr. Manager of Patient Solutions
Sono Bello
12-2017 - 5-2021
Manager of Patient Solutions & Telehealth
CareMount Medical
7-2015 - 11-2017
Senior Marketing Analyst
CareMount Medical
1-2015 - 7-2015
Outreach Supervisor
Pace University
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2018 - 2019
Master's degree
New England College
2018 - 2018
Telehealth Management
University of Delaware
2014 - 2014
Graduate Courses
Columbia University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Wellstar Health System Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Alicia. Free, 10 seconds.