Alicia Clein

Observer
DISC Type : ci

Senior Customer Experience Specialist at NextEra Energy, Inc.

Lake Worth, Florida, United States

Overview

Alicia has no verified overview

Personality Overview

Example Seeker

Value Driven

Assertive

They are generally strong communicators and are not easy to convince.  They ask a lot of questions and rely heavily on information and collaterals. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Alicia has no verified topics they care about

Media Appearances

Alicia has no verified media appearances

Work History

10-2022
Senior Customer Experience Specialist at NextEra Energy, Inc.
11-2019 - 10-2022
Project Manager at NextEra Energy, Inc.
6-2019 - 11-2019
Power Delivery Team Lead at NextEra Energy, Inc.
3-2017 - 5-2019
Distribution Application Support & Database Modeling Engineer at NextEra Energy, Inc.
6-2016 - 2-2017
Distribution Data Analyst at NextEra Energy, Inc.

Education

2016 - 2018
Master of Science - MS from Florida International University
2011 - 2015
Bachelor of Science from University of Miami

More Information

Social Presence :

Prographics :

Exp : 11 Location : Lake Worth, Florida, United States Job Level : Junior Designation : Senior Customer Experience Specialist at NextEra Energy, Inc.
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Insights For Selling To Alicia

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Invite them for a social do but don’t rely solely on the relationship
  • Help them realize that there is no personal risk in making this decision

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alicia is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Alicia

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Alicia move?

  • They like to analyze well and then make their decisions.
  • Can Alicia take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Alicia

Personality Compatibility


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