Amit Biswas in

Amit Biswas

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Head- Customer Support Division at Tata Hitachi Construction Machinery Company Private Limited
📍 Jharkhand, India

Amit Biswas is the Vice President at Tata Hitachi Construction Machinery, with extensive leadership experience across customer support, sales, and supply chain management. An alumnus of IIT Kanpur and IIM Ahmedabad, he focuses on achieving operational excellence and delivering customer-centric solutions in the heavy machinery industry.

He has publicly stated his teams goal is not just providing service but actively "delivering happiness" to customers through proactive support and digital initiatives.

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Experience
8 Years
Current Role
Head- Customer Support Division
Location
Jharkhand, India
Personality Overview

How Amit shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Amit cares about

Customer-Centric Solutions
In multiple roles and interviews, he has emphasized understanding customer needs to provide end-to-end solutions and superior after-sales service.
After-Sales Strategy
As the former head of both Customer Support and Spare Parts, he has deep expertise in building and managing effective after-sales service networks.
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Career

Work history

4-2024
Head- Customer Support Division
Tata Hitachi Construction Machinery Company Private Limited
4-2020 - 4-2024
Head- Spare Parts
Tata Hitachi Construction Machinery Company Private Limited
4-2017 - 4-2020
Head Of Supply Chain Management
Tata Hitachi Construction Machinery Company Private Limited
GET
Tata Motors
In the press

Media appearances

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Education
2007 - 2008
MEP
Indian Institute of Management Ahmedabad
1987 - 1991
B Tech
Indian Institute of Technology, Kanpur
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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