Andrea Millard, MBA in

Andrea Millard, MBA

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Director of Customer Service at Aquarion Water Company
📍 Monroe, Connecticut, United States

Andrea is the Director of Customer Service at Aquarion Water Company, specializing in motivating teams to achieve performance goals. With over a decade of experience in the financial services sector and an MBA, she excels in training, operations, and process improvement to enhance bottom-line performance.

Andrea takes immense pride in her Latina heritage, celebrating her culture, Spanish language, music, and family upbringing. She is a vocal advocate for diversity and inclusion, a cause she champions and has been recognized for with an honor in Diversity, Equity & Inclusion.

She has shared that for her, the start of Hispanic Heritage Month is a moment of deep pride in her background and values.

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Experience
3 Years
Current Role
Director of Customer Service
Job Level
Mid-senior
Location
Monroe, Connecticut, United States
Personality Overview

How Andrea shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Andrea cares about

Customer Service
Her entire career is dedicated to customer service, and she frequently posts about its importance, celebrating her team and the profession.
Team Development
She identifies as an effective people manager, has taken courses on talent development, and focuses on motivating teams to meet goals.
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Career

Work history

1-2023
Director of Customer Service
Aquarion Water Company
Barnum Financial Group
11 yrs 11 mos
9-2010 - 1-2011
Administrative Assistant
Lotus Fitness
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
11-2020 - 11-2021
Master of Business Administration - MBA
University of Phoenix
2019 - 2020
Bachelor of Business Management
University of Phoenix
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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