Andrea Velandia Torres is the Head of Customer Experience at Banco Agrario de Colombia. With a background as a Business Administrator and a specialist in Project Management from Universidad EAN, she has built her career around enhancing the client journey at companies like IZO and Telefónica Movistar.
She demonstrates a strong interest in the strategies of major multinational corporations, following leading firms in consulting and consumer goods like McKinsey & Company, Deloitte, Procter & Gamble, and Unilever. This suggests a passion for high-level business and brand management.
She firmly believes that perfecting the fundamental aspects of the customer journey is essential before any extra details can add value.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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