Andrew is a WFO Application Consultant at Five9, specializing in workforce optimization and speech analytics. His diverse background includes roles as a speech analyst, business trainer, and sales representative, leveraging deep experience in contact center technologies. He holds an Associates degree in Forensic Science and Technology from Wallace State Community College.
Based in the Birmingham, Alabama area, Andrew is a father with a strong creative side. Outside of his tech career, he is a passionate author and musician, balancing a highly analytical profession with artistic pursuits.
He has successfully blended a technical career in analytics and customer experience with his personal passions for writing and music.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
Discover additional public profiles from our index.
Looking for someone else? Search here for anyone.