Andy A. in

Andy A.

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Senior Technical Support Analyst at Cardinal Health Canada
📍 Scarborough, Ontario, Canada

A goal-driven Senior Technology Specialist at Cardinal Health Canada, Andy is a proven expert in systems support, network administration, and application optimization. Educated at George Brown Polytechnic and Loyalist College, he is passionate about solving complex technical challenges and delivering unique solutions for high-end users, ensuring technology works effectively for people.

He has successfully managed the complete technology lifecycle for over 600 users, handling hardware from vendors like HP, Dell, and Xerox.

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Experience
27 Years
Current Role
Senior Technical Support Analyst
Job Level
Mid-senior
Location
Scarborough, Ontario, Canada
Personality Overview

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Priorities

Topics Andy cares about

Application Optimization
His professional focus is on optimizing business applications and technology to make them work more effectively for people and meet user needs.
IT Troubleshooting
Possesses strong analytical and problem-solving skills, with extensive experience diagnosing and resolving complex hardware and software issues as a 3rd level support analyst.
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Career

Work history

1-2012
Senior Technical Support Analyst
Cardinal Health Canada
2005 - 5-2011
Technical Support Specialist
CAA South Central Ontario
2003 - 2005
Service Desk Analyst
CAA South Central Ontario
1-2002 - 1-2003
Member Services Associate
CAA South Central Ontario
8-1998 - 1-2002
Emergency Road Service Counsellor
CAA South Central Ontario
In the press

Media appearances

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Education
Computer Technician Diploma
George Brown Polytechnic
IT Specialist
LOYALIST COLLEGE OF APPLIED ARTS AND TECHNOLOGY
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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