Andy Cole in

Andy Cole

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Director, Service Delivery Management, EMEA & APJ at Pure Storage
📍 Scottsdale, Arizona, United States

Andy Cole is the Director of Service Delivery for EMEA & APJ at Pure Storage, with deep expertise in customer success and enterprise software. A student of Electronic Engineering, he is described by colleagues as a creative, tenacious, and consummate professional skilled in building strategic partnerships.

He is consistently recognized for his unique ability to craft complex and innovative business relationships with VARs, OEMs, and System Integrators.

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Experience
20 Years
Current Role
Director, Service Delivery Management, EMEA & APJ
Job Level
Mid-senior
Location
Scottsdale, Arizona, United States
Personality Overview

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Priorities

Topics Andy cares about

Global Service Delivery
He currently leads service delivery management across the expansive EMEA and APJ regions for Pure Storage, overseeing international teams and operations.
Customer Success
A core theme of his career, having held senior leadership roles focused on customer success and support delivery at both Dell Technologies and Pure Storage.
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Career

Work history

5-2025
Director, Service Delivery Management, EMEA & APJ
Pure Storage
7-2023 - 5-2025
Senior Service Delivery Manager
Pure Storage
8-2022 - 3-2023
Executive Vice President
MediMusic
1-2014 - 2-2022
Senior Director, Customer Success and Deployment Services, West
Dell Technologies
9-2012 - 1-2014
Customer Service Director
Dell Technologies
In the press

Media appearances

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Education
Electronic Engineering
Kitson College of Technology, Leeds
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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