Anthony E Tuggle in

Anthony E Tuggle

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President, Customer Operations at Afiniti
📍 Atlanta, Georgia, United States

Anthony Tuggle is the President of Customer Operations at Afiniti, with over 25 years of experience leading global teams at Fortune 10 companies like AT&T. An alumnus of Emorys Goizueta Business School, he is an expert in AI, customer experience, and building high-performance cultures.

Outside of his executive role, Anthony is a dedicated community leader, author, and speaker. He is the past Chairman of the Board for the National Kidney Foundation and founder of the Tuggle Nation mentoring community. A kidney transplant recipient himself, he is a passionate advocate for health and wellness.

He is the author of the book "Im Better, Not Bitter, " which details his personal journey and principles for winning in business and life.

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Experience
20 Years
Current Role
President, Customer Operations
Location
Atlanta, Georgia, United States
Personality Overview

How Anthony shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Anthony cares about

AI in Operations
His current role at Afiniti and recent posts focus on the practical application of AI to enhance customer operations and empower frontline employees.
Leadership & Mentoring
A central theme in his professional life and personal mission, evidenced by founding Tuggle Nation and his focus on developing future leaders.
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Career

Work history

2-2021
President, Customer Operations
Afiniti
2-2016 - 12-2020
Vice President of Sales - AT&T Entertainment Group
AT&T
7-2011 - 1-2016
Vice President - Mobility Sales and Service
AT&T
10-2010 - 6-2011
Vice President - Mobility and Consumer Markets
AT&T
9-2006 - 9-2010
Vice President - Consumer Marketing
AT&T
In the press

Media appearances

EPISODE 387: Afiniti Customer Operations Leader Anthony Tuggle. Featured in Sales Game Changers Podcast
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Education
2012 - 2014
Master of Business Administration (M.B.A.)
Emory University - Goizueta Business School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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