April Malone in

April Malone

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Business Process Analyst at SKYGEN
📍 Phoenix, Arizona, United States

April Malone is a results-driven Business Process Analyst with over a decade of experience in healthcare technology, specializing in SaaS implementations and provider management. A graduate of California State University, Fullerton, she excels at leading complex projects, driving operational efficiency, and ensuring regulatory compliance for healthcare organizations.

She is passionate about leveraging technology to improve healthcare delivery and is actively seeking new opportunities to drive innovation in the field.

She successfully led the SaaS onboarding for over 50 small to mid-market health agencies simultaneously.

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Experience
16 Years
Current Role
Business Process Analyst
Job Level
Mid-senior
Location
Phoenix, Arizona, United States
Personality Overview

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Priorities

Topics April cares about

Healthcare SaaS Implementation
Has driven over 250 successful implementations for home health agencies, managing the entire project lifecycle from kickoff to launch while ensuring compliance.
Process Optimization
Focuses on streamlining workflows and enhancing efficiency, having previously reduced claims mismatch rates and improved billing accuracy by 30%.
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Career

Work history

8-2025
Business Process Analyst
SKYGEN
4-2025 - 8-2025
Project Manager
CareSource
11-2021 - 1-2025
Commercial Project Manager
HHAeXchange
6-2017 - 10-2021
Senior Analyst, Provider Configuration Implementation
Molina Healthcare
7-2015 - 5-2017
Program Manager
Molina Healthcare
In the press

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Education
Bachelor of Arts - BA
California State University, Fullerton
Social presence
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Behavioral profile

DISC profile (public)

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