April Reed in

April Reed

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Director of Customer Experience at Fountain
📍 San Francisco, California, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
21 Years
Current Role
Director of Customer Experience
Job Level
Mid-senior
Location
San Francisco, California, United States
Personality Overview

How April shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics April cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

10-2024
Director of Customer Experience
Fountain
6-2021
Senior Manager, Customer Success
Fountain
1-2020 - 6-2021
Manager, Customer Success Team
Fountain
6-2018 - 1-2020
Customer Success Executive - Strategic / Enterprise
Fountain
1-2018 - 6-2018
Customer Success
Gong.io
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2016 - 2016
SQL Bootcamp
General Assembly
2015 - 2015
Product Management Bootcamp
General Assembly
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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