Arpan Shukla

Initiator
DISC Type : Di

Co-Founder at Techladder.AI

India

Overview

Arpan Shukla is the Co-founder of TechLadder. ai, where he focuses on building the reliability layer for production and voice AI. He has a deep background in product management within the financial services sector, having led merchant payments, devices, and lending initiatives at GoTo Financial and Paytm.

He is a product enthusiast passionate about building mobile-first, disruptive products that can positively impact a billion people. In a parallel world, he envisions himself as a civic planner, showcasing an interest in urban development and public infrastructure.

Unique fact: Arpan is a Governor Awardee scout, a distinguished honor recognizing his achievements in scouting.

Personality Overview

Risk-Accepting

Conviction Driven

Confident

They respond well to objective pitches but also attach some value to relationships.  They measure a product on its merit but can be influenced by strong testimonials. They don’t mind taking a stand if they believe in something.

Topics They Care About

Production AI Reliability
His current venture, TechLadder. ai, is focused on building the reliability layer for production AI and fixing the gap between demos and real-world application.
Voice AI Infrastructure
He is actively building agentic voice AI infrastructure, including custom-tuned Text-to-Speech and Speech-to-Text models, seeing it as a key area for development.
Fintech for MSMEs
His experience at GoTo Financial involved managing payments, IoT devices (soundboxes), and designing inclusive credit solutions for millions of small and medium-sized merchants.

Media Appearances

Arpan has no verified media appearances

Work History

8-2025
Co-Founder at Techladder.AI
4-2024 - 8-2025
Head of Product: Merchant Payments & Devices at GoTo Financial
4-2022 - 3-2024
Product Lead: Merchant Lending at GoTo Financial
4-2021 - 3-2022
Platform Product at Navi
3-2020 - 1-2021
Product Lead: International Expansion at Paytm First Games

Education

Arpan has no verified education history

More Information

Social Presence :

Prographics :

Exp : 10 Location : India Job Level : Leadership Designation : Co-Founder at Techladder.AI
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Insights For Selling To Arpan

During A Call Or A Meeting

DO's

  • Refer to testimonials from well known people to highlight the value of your product
  • Focus on the big picture and the strategic value of your product
  • Keep your pitch focused on the impact but insert some anecdotes into it

DONT's

  • Don't be unorganized, be prepared for the pitch
  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Arpan is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Arpan

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Arpan move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Arpan take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Arpan

Personality Compatibility


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