Arpana Tiwari in

Arpana Tiwari

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Key Account Manager - Post sales operations and Client Management at Meluha technologies at Classet
📍 Hyderabad, Telangana, India

Arpana Tiwari is a results-driven Key Account Manager specializing in HealthTech and EdTech. Holding an MBA and a diploma from MICA, she excels in post-sales operations, transforming complex challenges into scalable, client-centric solutions to enhance retention and product adoption.

Her background includes spearheading the launch of school health programs across India, impacting over 30, 000 students and achieving significant year-over-year renewal growth.

Unique fact: She has experience setting up an entire preschool from the ground up, managing everything from logo and curriculum design to staff recruitment.

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Experience
7 Years
Current Role
Key Account Manager - Post sales operations and Client Management at Meluha technologies
Job Level
Middle
Location
Hyderabad, Telangana, India
Personality Overview

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Priorities

Topics Arpana cares about

Client Success
Her roles center on post-sales operations, client onboarding, and issue resolution to ensure high levels of trust and retention.
EdTech Operations
Manages end-to-end operations for key accounts in the EdTech sector, ensuring smooth onboarding, delivery, and customer satisfaction.
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Career

Work history

8-2023
Key Account Manager - Post sales operations and Client Management at Meluha technologies
Classet
6-2022 - 8-2023
Key Account Manager - Client onboarding and Operations
Health Basix
2-2018 - 2-2020
Center Head -Admin Management and Operations
Vidvas school
2-2015 - 2-2016
Branch Head
KIDZEE PRESCHOOL - India
7-2013 - 11-2014
Medical business associate
GSK
In the press

Media appearances

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Education
Master of Business Administration - MBA
IMT CDL Ghaziabad
7-2021 - 7-2022
Diploma
MICA | The School of Ideas
7-2010 - 6-2012
Master of Science - M.Sc
HNB Garhwal University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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