Arthur Bertani in

Arthur Bertani

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GRUPO SBF at 4 yrs 10 mos
📍 São Paulo, Brazil

Arthur Bertani is the Head of Customer Success at Grupo SBF, bringing over a decade of dedicated experience from his time at Centauro. He is a results-driven leader with an MBA from FGV, focusing on simplifying processes and fostering a sense of ownership to elevate the customer journey.

Arthur is passionate about cultivating a company culture that reflects the active lifestyle of its customers. He champions creating an environment that supports the "athletes" on his team, connecting their work directly to the brands core mission in sports and wellness.

He has recently been a guest on multiple podcasts, including "Liderança que Inspira" and "Encantadores de Vidas", sharing his insights on leadership and customer relations.

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Experience
5 Years
Current Role
GRUPO SBF
Location
São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Arthur cares about

Customer Success
Recently moved into the role of Head of Customer Success, indicating this is his primary professional focus.
People Leadership
Considers people leadership a core competency and has been actively hiring, showing a commitment to building strong teams.
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Career

Work history

GRUPO SBF
4 yrs 10 mos
CENTAURO
7 yrs 4 mos
10-2012 - 10-2013
Coordenador de Vendas
Work Telemarketing
8-2008 - 10-2012
Coordenador de Operações
Tellus LA
In the press

Media appearances

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Education
2017 - 2019
Master of Business Administration - MBA
FGV - Fundação Getulio Vargas
2009 - 2013
Bacharelado em Administração
Anhanguera Educacional
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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