Arthur Bertani in

Arthur Bertani

Evaluator · DISC type cds
GRUPO SBF at 4 yrs 10 mos
📍 São Paulo, Brazil

Arthur Bertani is the Head of Customer Success at Grupo SBF, bringing over a decade of dedicated experience from his time at Centauro. He is a results-driven leader with an MBA from FGV, focusing on simplifying processes and fostering a sense of ownership to elevate the customer journey.

Arthur is passionate about cultivating a company culture that reflects the active lifestyle of its customers. He champions creating an environment that supports the "athletes" on his team, connecting their work directly to the brands core mission in sports and wellness.

He has recently been a guest on multiple podcasts, including "Liderança que Inspira" and "Encantadores de Vidas", sharing his insights on leadership and customer relations.

Read the full overview →
Experience
5 Years
Current Role
GRUPO SBF
Location
São Paulo, Brazil
Personality Overview

How Arthur shows up

Quality Focused
Hard To Convince
Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Priorities

Topics Arthur cares about

Customer Success
Recently moved into the role of Head of Customer Success, indicating this is his primary professional focus.
People Leadership
Considers people leadership a core competency and has been actively hiring, showing a commitment to building strong teams.
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Career

Work history

GRUPO SBF
4 yrs 10 mos
CENTAURO
7 yrs 4 mos
10-2012 - 10-2013
Coordenador de Vendas
Work Telemarketing
8-2008 - 10-2012
Coordenador de Operações
Tellus LA
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2017 - 2019
Master of Business Administration - MBA
FGV - Fundação Getulio Vargas
2009 - 2013
Bacharelado em Administração
Anhanguera Educacional
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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