Ashley Miller in

Ashley Miller

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SVP, Senior Manager Customer Engagement & Retail Operations at Broadway Bank
📍 San Antonio, Texas, United States

Ashley Miller is the SVP, Senior Manager of Customer Engagement & Retail Operations at Broadway Bank. An experienced banking professional with a background in credit analysis and lending, she leads key customer-facing and operational teams. She holds a Bachelor of Arts in Public Relations and Applied Communication from Texas Tech University.

Based on her posts, Ashley values community, strong professional relationships, and her "work family." She expresses gratitude for her colleagues and takes significant pride in being part of a family-owned bank that is deeply focused on its clients and community, especially during challenging times.

She recently stepped into an expanded role, simultaneously leading both the Customer Engagement and Retail Operations teams.

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Experience
17 Years
Current Role
SVP, Senior Manager Customer Engagement & Retail Operations
Job Level
Leadership
Location
San Antonio, Texas, United States
Personality Overview

How Ashley shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ashley cares about

Customer Engagement
Her new senior leadership role is centered on leading and supporting the bank's customer engagement teams, including the Contact Center and e-Banking.
Retail Banking Operations
She has a demonstrated history of managing and improving retail operations, which is a core part of her current senior management responsibilities.
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Career

Work history

1-2026
SVP, Senior Manager Customer Engagement & Retail Operations
Broadway Bank
6-2024 - 1-2026
Operations & Productivity Support Manager, VP
Broadway Bank
11-2021 - 7-2024
Area Sales & Service Executive
Broadway Bank
10-2019 - 11-2021
Flagship Financial Center Manager - Vice President
Broadway Bank
9-2018 - 10-2019
Deposit Services Relationship Manager, VP
BBVA in the USA
In the press

Media appearances

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Education
2003 - 2007
Bachelor of Arts (BA)
Texas Tech University
2001 - 2003
Associate of Arts and Sciences (AAS)
South Plains College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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