Balaji Gaddam

Pioneer
DISC Type : sid

Senior Vice President, SAP Global Delivery Hub Americas at SAP

Newtown Square, Pennsylvania, United States

Overview

Balaji Gaddam serves as the Senior Vice President and Head of SAPs Global Delivery Hub for the Americas. With a masters degree from Madras Institute of Technology, he is a subject matter expert in digital supply chains, now leading digital transformation with an "AI First" strategy. Colleagues describe him as innovative, friendly, and an excellent communicator.

He shows a commitment to fostering the next generation of tech talent by personally engaging with students at the SAP Global Delivery Hub Americas High School Summer Orientation program, which focuses on providing experience in STEM-related fields.

He is the author of the book "Capable to Match (CTM) with SAP APO," published by SAP Press.

Personality Overview

Friendly But Fast

Dynamic But Sincere

Decisive But Friendly

They have the unique ability to win both love and respect from their team (or outsiders)  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed If they are convinced, they can become very strong champions for your product

Topics They Care About

AI First Strategy
His current mission is to drive an "AI First" and "Suite First" approach, focusing on embedding Business AI to enhance customer experience and transformation.
Digital Supply Chain
With a deep background and published works on the topic, he has extensive expertise in supply chain planning, logistics, and procurement solutions like S/4 HANA.
Premium Customer Success
He is heavily focused on value management and success for SAP's MaxAttention customers, helping them accelerate their digital transformation journeys.

Media Appearances

SAP MaxAttention Summit 2026 | Speakers. Featured in SAP Events

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SAP MaxAttention: The Trusted Partner to Accelerate Your Cloud Transformation Journey. Featured in Enterprise Viewpoint

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Work History

2-2026
Senior Vice President, SAP Global Delivery Hub Americas at SAP
9-2018
Vice President - Head of CoE North America at SAP America at SAP
4-2017 - 8-2018
Vice President - COE Digital Supply Chain and IoT at SAP
4-2013 - 3-2017
Chief Solutions Architect - Supply Chain Management at SAP
3-2010 - 3-2013
Director - COE Supply Chain Management at SAP

Education

1994 - 1996
M.E from Madras Institute of Technology
1990 - 1994
B.Tech from Sri Venkateswara University

More Information

Social Presence :

Prographics :

Exp : 29 Location : Newtown Square, Pennsylvania, United States Job Level : Leadership Designation : Senior Vice President, SAP Global Delivery Hub Americas at SAP
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Insights For Selling To Balaji

During A Call Or A Meeting

DO's

  • Build a trustworthy relationship while keeping the product center-stage
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Don’t be very informal during the early interactions even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Balaji is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Balaji

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Balaji move?

  • They are generally fast movers and can take quick decisions
  • Can Balaji take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Balaji

Personality Compatibility


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