Barry Miles in

Barry Miles

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Vice President Customer Experience at Cinch Home Services
📍 Peoria, Arizona, United States

Barry Miles is the Vice President of Operations at First American Home Buyers Protection, overseeing a network of 5,000 contractors and all supplier negotiations. An experienced leader in the insurance industry and a graduate of Pepperdine Graziadio Business School, colleagues describe him as professional and caring. His responsibilities include customer service, claims, and call center operations.

Barry played a strategic role in First American being recognized by Forbes as one of the most trusted companies in the United States.

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Experience
22 Years
Current Role
Vice President Customer Experience
Job Level
Senior
Location
Peoria, Arizona, United States
Personality Overview

How Barry shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Barry cares about

Operations Management
As a corporate officer, he is responsible for all operational aspects of the company, from contractor networks to customer service and claims processing.
Customer Satisfaction
This is a core listed skill, and his roles have consistently involved direct responsibility for all customer service and claims operations.
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Career

Work history

4-2024
Vice President Customer Experience
Cinch Home Services
4-2023 - 11-2023
Vice President of Contact Center Operations
TTEC
6-2014 - 1-2023
Vice President of Claims / Service Operations / Call Center Operations - Officer of the Company
First American Home Warranty
9-2003 - 6-2014
Senior Director of Operations
First American Home Warranty
In the press

Media appearances

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Education
1991 - 1994
BSBM
Pepperdine Graziadio Business School
Associate of Arts - AA
Los Angeles Harbor College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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