Ben Horsfield in

Ben Horsfield

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Operations Manager at Microsolve
📍 Balgownie, New South Wales, Australia

Ben Horsfield is the Operations Manager at Microsolve, bringing over 15 years of experience in the IT industry. With a technical background and a Diploma in Leadership & Management, he now focuses on people, culture, and process to deliver complex projects and nurture innovation for the company and its clients.

Ben champions a "human first" and people-centric attitude, prioritizing employee wellbeing and striving to empower others to achieve their goals. He values mutual respect in all professional relationships and believes in being "excellent to each other, " a philosophy he draws from the movie Bill & Ted.

He has recently been involved in utilizing offshore outsourcing to source skilled and reliable technical team members for Microsolve.

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Experience
14 Years
Current Role
Operations Manager
Job Level
Middle
Location
Balgownie, New South Wales, Australia
Personality Overview

How Ben shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ben cares about

Employee Wellbeing
He places great importance on employee wellbeing, fostering a positive work culture that prioritizes the physical and mental health of his team members.
People-First Leadership
He states that he strives to empower others and finds personal fulfillment in their success, reflecting a strong focus on mentoring and team development.
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Career

Work history

11-2021
Operations Manager
Microsolve
6-2017 - 11-2022
Support Center Team Leader
Microsolve
7-2011 - 5-2017
Business Support Analyst
Microsolve
In the press

Media appearances

Ben Horsfield | Microsolve. Featured in Microsolve (company website)
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Education
2019 - 2019
Diploma in Leadership & Management
TAFE NSW
2017 - 2017
Certificate IV in Small Business Management
TAFE NSW
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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