Benaé Francis in

Benaé Francis

Critic · DISC type C
Director of Customer Success and Delivery at Alpha Omega
📍 Naples, Maine, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
33 Years
Current Role
Director of Customer Success and Delivery
Job Level
Mid-senior
Location
Naples, Maine, United States
Personality Overview

How Benaé shows up

Objective Thinker
Negotiator
Precise

They don’t appreciate bells and whistles unless backed by data. They like to do things independently and don’t look for support from others. They choose to analyze logically and value facts to emotions.

Priorities

Topics Benaé cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

4-2025
Director of Customer Success and Delivery
Alpha Omega
11-2015 - 4-2025
Director of Quality and Staff Development
Macro Solutions
6-2001 - 9-2015
Lead Disability Benefits Specialist
Unum
8-1994 - 7-2000
Director of Owner and Guest Services
ResortQuest
1991 - 1994
Surgical Technologist
Southern Maine Oral and Maxillofacial Surgery
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
1985 - 1987
Business Administration and Management
University of Southern Maine
11-2021
Executive Change Management
Cornell University
Executive Change Management
Cornell University
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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