Bernardo Duarte

Questioner
DISC Type : c

Customer Enablement Manager - LATAM at Figma

São Paulo, São Paulo, Brazil

Overview

Bernardo has no verified overview

Personality Overview

Systematic

Not Easily Convinced

Price-Sensitive

They prefer to analyze every situation thoroughly.
  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Bernardo has no verified topics they care about

Media Appearances

Bernardo has no verified media appearances

Work History

5-2026
Customer Enablement Manager - LATAM at Figma
5-2025 - 5-2026
Enterprise Onboarding Manager, Customer Experience at Figma
10-2021 - 11-2024
Enterprise Customer Success Manager at Inspectorio
2-2021 - 10-2021
Customer Success Manager - Strategic Accounts at RD Station
11-2019 - 2-2021
Customer Succes Manager - Onboarding Specialist at RD Station

Education

2016 - 2018
Business Management from ESPM
2011 - 2016
International Relations from Universidade Federal de Pelotas

More Information

Social Presence :

Prographics :

Exp : 9 Location : São Paulo, São Paulo, Brazil Job Level : Middle Designation : Customer Enablement Manager - LATAM at Figma
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Insights For Selling To Bernardo

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Share as much information as possible regarding your product

DONT's

  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bernardo is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Bernardo

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Bernardo move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Bernardo take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Bernardo

Personality Compatibility


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