Bianca Gonzalez in

Bianca Gonzalez

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Senior Vice President of Operations at Secure Financial Management
📍 Boerne, Texas, United States

Bianca is the Senior Vice President of Operations at Secure Financial Management, bringing over two decades of experience from the financial services industry. Her background includes nearly 21 years at USAA, focusing on P&C claims, strategy, and new product development. She holds multiple certifications in program and portfolio management (PPM, CPM, SAFe).

Outside of work, Bianca is dedicated to her family, enjoying quality time with her husband, five children, and two dogs. She finds balance and inspiration in her vibrant family life, recently celebrating her daughters graduation with a multi-city trip through Europe, reconnecting with friends and colleagues along the way.

Interesting fact: Bianca is passionate about fostering innovation to meet evolving client needs.

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Experience
21 Years
Current Role
Senior Vice President of Operations
Job Level
Leadership
Location
Boerne, Texas, United States
Personality Overview

How Bianca shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Bianca cares about

Client Appreciation
Her recent activity includes hosting client-focused events like a movie premiere and a document shred day, showing a focus on building strong relationships.
Financial Operations
As SVP of Operations with over 20 years in the industry, she is focused on optimizing operations and delivering results in financial services.
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Career

Work history

1-2025
Senior Vice President of Operations
Secure Financial Management
9-2021 - 1-2025
Director, Product Development (Claims); SPC, PPM, CPM, BSCC
USAA
9-2019 - 9-2021
Director, Auto Business Strategy and Planning, CPM, PPM, SPC
USAA
6-2018 - 9-2019
Business Strategy & Planning Director, CPM, PPM, SPC
USAA
9-2016 - 6-2018
Business Strategy and Planning Manager
USAA
In the press

Media appearances

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Education
1999 - 2003
Bachelor's degree
The University of Texas at San Antonio
Education details unavailable
Chancellor Highschool in Fredericksburg, VA
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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