Bianca Roshel Patenio
Customer Advisor at Concentrix Limited Company
📍 Bacolod, Western Visayas, Philippines
Bianca Roshel Patenio is a customer advisor with over seven years of experience specializing in both technical and travel support. A graduate of Bacolod City College, she is proficient in major customer service software, conflict resolution, and managing customer relations for companies like Concentrix.
She has specific experience in the travel sector, focused on making it easier for customers to experience the world by managing their hotel and flight bookings.
Read the full overview →Experience
8 Years
Current Role
Customer Advisor
Location
Bacolod, Western Visayas, Philippines
Personality Overview
Personality insights not availableWe need more social data to generate the DISC analysis and selling playbook. The professional details below are still available.
Priorities
Topics Bianca cares about
Customer Experience
Possesses over 7 years of experience in phone and non-phone customer service, with a focus on achieving customer satisfaction and resolving issues effectively.
Travel Management
Has direct experience assisting customers with their travel plans, which included managing both hotel and flight bookings to enhance their travel experiences.
Career
Work history
Customer Advisor
Concentrix Limited Company
2020 - 2024
Customer Advisor
Concentrix CVG Philippines, Inc.
2016 - 2019
Customer Service Representative
Panasiatic Solutions
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
2017 - 2018
Associate's Degree
Bacolod City College
2010 - 2014
High School Diploma
Negros Occidental High School
Social presence
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