Binit Shetty
Deputy Manager at Fortis Healthcare
📍 Thane, Maharashtra, India
Binit Shetty is a Deputy Manager of Customer Relations at Fortis Healthcare, focused on enhancing the patient experience by managing key hospital operations. A graduate of the University of Mumbai with a Bachelor of Commerce, he has a strong background in service quality, previously holding management roles at Asian Heart Institute and Mumbai International Airport.
He once managed the entire Passenger Feedback System for Mumbais Chhatrapati Shivaji International Airport, overseeing its operations, documentation, and statistical evaluation.
Read the full overview →Experience
19 Years
Current Role
Deputy Manager
Job Level
Middle
Location
Thane, Maharashtra, India
Personality Overview
Personality insights not availableWe need more social data to generate the DISC analysis and selling playbook. The professional details below are still available.
Priorities
Topics Binit cares about
Patient Satisfaction
His current role is centered on achieving the customer satisfaction benchmark by managing all patient-facing operations, including the front desk, call center, and advisory services.
Hospital Operations
Responsible for the effective management of crucial hospital functions like the admission and discharge process, OPD consultations, and patient advisory cells at Fortis Healthcare.
Career
Work history
8-2011
Deputy Manager
Fortis Healthcare
11-2010 - 8-2011
Duty Manager
Asian Heart Institute and Research Center
6-2007 - 11-2010
Assistant Manager - Airport Operations
Mumbai International Airport Pvt Ltd
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
2001 - 2004
Bachelor of Commerce (B.Com.)
University of Mumbai
Social presence
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