Binu M. Oommen

Enthusiast
DISC Type : i

Senior Customer Success Manager - Strategic Accounts. at AppViewX

Bengaluru, Karnataka, India

Overview

Binu has no verified overview

Personality Overview

Consensus Focused

Amiable & Agreeable

Non-Confrontational

They prefer to build relationships rather than staying totally transactional.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Binu has no verified topics they care about

Media Appearances

Binu has no verified media appearances

Work History

10-2024
Senior Customer Success Manager - Strategic Accounts. at AppViewX
11-2022 - 10-2024
Senior Customer Success Manager - Strategic Accounts. at Zscaler
6-2019 - 11-2022
Manager - Customer Success Management (EMEA) at Zscaler
5-2015 - 6-2019
Team Lead - Customer Success at Replicon
5-2014 - 5-2015
Customer Success Manager at Replicon

Education

2003 - 2005
MBA from VTU
Physics from Indian School, Muscat

More Information

Social Presence :

Prographics :

Exp : 19 Location : Bengaluru, Karnataka, India Job Level : Middle Designation : Senior Customer Success Manager - Strategic Accounts. at AppViewX
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Insights For Selling To Binu M.

During A Call Or A Meeting

DO's

  • Ask them how their day is going or exchange some other pleasantries
  • Refer to interesting customer testimonials and stress on great customer experience
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Binu M. is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Binu M.

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Binu M. move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Binu M. take some risk or not?

  • They can take some low-probability risks if needed.

You And Binu M.

Personality Compatibility


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