Brooke Locke
Login to view DISC.Brooke Locke is an experienced Senior Manager at Desert Financial Credit Union, specializing in contact center operations and workforce management. An alumna of Arizona State University, she is an active leader in her industry, focused on implementing new ideas to enhance customer service and team performance within the financial services sector.
Outside of her professional role, Brooke is a dedicated advocate for the American Heart Association, consistently participating in and fundraising for the annual Heart Walk. Her personal interests also include The Walt Disney Company, reflecting a possible appreciation for brand loyalty and customer experience.
She is actively exploring the future of customer engagement, with a specific interest in the roadmap for Digital and AI in contact centers.
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