Bruno Lobert in

Bruno Lobert

Captain · DISC type DS
Manager of Customer Success, South Europe at GRAITEC GROUP
📍 Greater Barcelona Metropolitan Area, Spain

Bruno Lobert is the Manager of Customer Success for Southern Europe at GRAITEC, with a background in leading large teams at TripAdvisor. He holds a Masters degree in B2C marketing and is recognized for his expertise in client retention and process improvement. Colleagues describe him as an exemplary, supportive, and dedicated leader.

He has a consistent track record of building and developing high-performing teams, frequently posting job opportunities to attract new talent for customer success and sales roles in a multinational environment.

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Experience
15 Years
Current Role
Manager of Customer Success, South Europe
Job Level
Middle
Location
Greater Barcelona Metropolitan Area, Spain
Personality Overview

How Bruno shows up

Planner & Achiever
Dynamic But Sincere
Decisive But Calm

They exhibit a rare combination of being result-oriented but patient at the same time. Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together.

Priorities

Topics Bruno cares about

Customer Success
His entire recent career, including his current leadership role at GRAITEC and previous senior manager positions at TripAdvisor, is focused on leading customer success teams.
Team Leadership
He has extensive experience managing large teams of up to 30 people and is consistently praised in recommendations for his supportive and effective leadership style.
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Career

Work history

2-2025
Manager of Customer Success, South Europe
GRAITEC GROUP
8-2019 - 11-2023
Senior Manager, Customer Success - TripAdvisor Hospitality
TripAdvisor
7-2017 - 7-2019
Manager Customer Success, TripAdvisor Restaurant Solutions
TripAdvisor
7-2014 - 11-2016
Head of Account Management TheFork, FR, BE, CH
TheFork, a TripAdvisor company
7-2013 - 6-2014
Team Leader Account Management TheFork, FR, BE, CH
TheFork, a TripAdvisor company
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2003 - 2006
Master in marketing and business B to C
TBS Education
2004 - 2004
Master in marketing and business B to C
Tecnológico de Monterrey
2001 - 2003
Education details unavailable
Classe Préparatoire HEC - Nantes
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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