Cíntia Muriana in

Cíntia Muriana

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Gerente de atendimento ao cliente at Bimbo do Brasil
📍 São Paulo, São Paulo, Brazil

Cíntia is a customer service manager at Bimbo Brasil with over 25 years of experience, specializing in customer relations and ombudsman services. She has a strong track record of structuring service areas and managing teams across diverse industries like telecom, retail, and food.

Cíntia has led her teams to win multiple "Prêmio MESC" awards, recognizing them for delivering the best customer satisfaction in the food and bakery industry.

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Experience
15 Years
Current Role
Gerente de atendimento ao cliente
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Cíntia shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Cíntia cares about

Customer Satisfaction
Her career is dedicated to customer service excellence, evidenced by winning multiple "Best in Customer Satisfaction" awards and her focus on ombudsman processes.
Team Motivation
A colleague highlighted her passion for motivating her team to achieve excellent results and deliver the best possible solutions for customers.
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Career

Work history

11-2017
Gerente de atendimento ao cliente
Bimbo do Brasil
7-2016 - 8-2017
Coordenadora de atendimento ao cliente
Grupo Recovery
11-2015 - 7-2016
Ouvidoria
Sem Parar
6-2011 - 3-2015
Coordenadora de Ouvidoria
Nova Ponto Com - empresa do Grupo Pão de Açucar
10-2008 - 4-2011
Ouvidoria - Coordenadora de Atendimento
Hospital Alvorada Moema
In the press

Media appearances

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Education
2019 - 2020
MBA
MBA USP/Esalq
2009 - 2010
Pós Graduação
FGV - Fundação Getulio Vargas
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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