Caela Castillo in

Caela Castillo

Go-getter · DISC type d
Director of Customer Experience at JAXXON
📍 Costa Mesa, California, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
13 Years
Current Role
Director of Customer Experience
Job Level
Mid-senior
Location
Costa Mesa, California, United States
Personality Overview

How Caela shows up

Self-Confident
Vision Oriented
Fast-Paced

They care equally about the product and its potential impact. They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value.

Priorities

Topics Caela cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

1-2021
Director of Customer Experience
JAXXON
10-2023
Advisory Council Member
Gorgias
1-2017 - 3-2020
Special Projects Administrator
DISTRICT 1199J NUHHCE
11-2019 - 1-2020
Private Nanny
Self employed
9-2019 - 10-2019
Nanny
CozyKin
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2016 - 2020
Master of Arts (M.A.)
Fashion Institute of Technology
2013 - 2015
Master of Arts (M.A.)
Loyola University Chicago
2008 - 2013
Bachelor of Arts (B.A.)
California State University, Fullerton
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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