Caitlin Heywood

Observer
DISC Type : ci

AVP, Member Experience & Growth at Manulife

Toronto, Ontario, Canada

Overview

Caitlin has no verified overview

Personality Overview

Example Seeker

Value Driven

Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Caitlin has no verified topics they care about

Media Appearances

Caitlin has no verified media appearances

Work History

9-2024
AVP, Member Experience & Growth at Manulife
3-2023 - 9-2024
AVP, Digital Health Platforms at Manulife
2-2020 - 3-2023
Senior Director, Digital Health at Shoppers Drug Mart
10-2018 - 2-2020
Director, Healthcare Strategy and Innovation at Shoppers Drug Mart
1-2018 - 10-2018
Engagement Manager at ZS

Education

2013 - 2015
Master of Business Administration (MBA) from University of Toronto - Rotman School of Management
Bachelor of Business Administration from McGill University

More Information

Social Presence :

Prographics :

Exp : 13 Location : Toronto, Ontario, Canada Job Level : N/A Designation : AVP, Member Experience & Growth at Manulife
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Insights For Selling To Caitlin

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Help them realize that there is no personal risk in making this decision
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Caitlin is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Caitlin

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Caitlin move?

  • They like to analyze well and then make their decisions.
  • Can Caitlin take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Caitlin

Personality Compatibility


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