Candace K. Jones-Carter, MBA, MHRM, PHR in

Candace K. Jones-Carter, MBA, MHRM, PHR

Login to view DISC.
Customer Experience Supervisor at O&H Danish Bakery
📍 Greater Milwaukee, United States

Candace is a results-driven operations leader with over a decade of experience in managing large teams and enhancing customer service operations. Holding an MBA, she specializes in leading diverse teams of over 100 employees, driving operational excellence, and implementing quality assurance programs across highly regulated industries.

Based on her interests, Candace seems to have an appreciation for large-scale customer-centric brands like The Walt Disney Company. Her social media activity suggests a focus on positive motivation and self-care.

Unique fact: She has a proven track record of successfully scaling customer service teams, managing over 90 seasonal representatives at O&H Danish Bakery.

Read the full overview →
Experience
12 Years
Current Role
Customer Experience Supervisor
Location
Greater Milwaukee, United States
Personality Overview

How Candace shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Candace cares about

Large-Scale Team Leadership
Her experience includes leading diverse teams of up to 100+ full-time and seasonal employees in various industries, from logistics to retail.
Operational Excellence
She has consistently designed and implemented department KPIs, data analysis frameworks, and comprehensive quality assurance programs in her roles.
+4 more topics Login to view topics
Career

Work history

7-2024
Customer Experience Supervisor
O&H Danish Bakery
8-2023 - 7-2024
Freight Operations Supervisor
XPO
5-2021 - 8-2023
Senior Customer Communications Supervisor
Canon Solutions America
2-2017 - 5-2021
Call Center Supervisor
Perdoceo Education Corporation
8-2013 - 2-2017
Service Manager
Firestone Complete Auto Care
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor of Business Administration - BBA
Illinois State University
Master of Business Administration - MBA
Keller Graduate School of Management of DeVry University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Candace. Free, 10 seconds.