Carlos Iacono is the Chief Experience Officer at Swiss Medical Group, with extensive experience designing B2C and B2B customer experience strategies. He is also the Academic Leader for the postgraduate CX program at Universidad del CEMA and holds a postgraduate degree in Digital Business.
Outside of his professional and academic roles, Carlos has a keen interest in the arts and sports. This blend of creative and dynamic pursuits complements his innovative approach to customer experience and business strategy.
His work developing a customer experience program was recognized with a PAMOIC award for Best Internal Operation.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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