As Strategic Account Director at Sanas, Carlos focuses on revolutionizing communication in the LATAM market with transformative speech technology. He has an extensive background in operations and customer success, having held Director of Operations roles at both IntouchCX and Sitel, where he honed his skills in data analysis and improving key performance indicators.
Carlos is passionately driven by the mission of positively impacting lives through better and more inclusive communication. He sees his work not just as a job, but as being part of an "amazing movement" to break down language and accent barriers, fostering seamless and clear interactions globally.
He was so compelled by Sanass mission and technology that he described his decision to join as getting on a "rocket ship. "
Read the full overview →They are quite aware of their needs and limitations, so they are unlikely to over-promise. Being observant comes to them naturally. They are heavily focused on quality and prefer doing things the right way, even if it takes time.
Carlos has no verified education history
Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.
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