Caroline Deparpe in

Caroline Deparpe

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Customer Success Manager at Dropcontact
📍 Paris, Île-de-France, France

Caroline Deparpe is a Customer Success Manager at Dropcontact, a SaaS solution for data enrichment. A graduate of Burgundy School of Business, her background is in digital marketing, sales, and brand content. Public testimonials frequently describe her customer support as "outstanding, " "attentive, " and "exceptional. "

During her time at university, Caroline was an active member of the student union, contributing to both the communication and events departments. Her role involved community management and organizing large-scale events, including a gala for 1, 000 students, showcasing her strong organizational and interpersonal skills.

She has hands-on experience in video production, from creating scenarios and filming to editing with Final Cut Pro.

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Experience
6 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Paris, Île-de-France, France
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Caroline cares about

Customer Success
Her current role focuses on customer success, and she is publicly praised by clients for being exceptionally attentive and responsive in her support.
SaaS Data Solutions
Works for Dropcontact, a SaaS platform that cleans, enriches, and corrects B2B data directly within CRMs, making her knowledgeable about data quality and GDPR compliance.
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Career

Work history

12-2020
Customer Success Manager
Dropcontact
6-2020 - 12-2020
Webmarketing & sales
Dropcontact
9-2018 - 12-2018
Brand Content Manager
JOB4
2-2018 - 8-2018
Chargée de marketing digital
Limber
12-2016 - 12-2017
Membre des pôles communication et évènementiel
Bureau des Etudiants de BSB
In the press

Media appearances

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Education
2020 - 2020
MSc Digital Leadership
BSB - Burgundy School of Business
2016 - 2019
Master Grande Ecole
BSB - Burgundy School of Business
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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