Caroline Good, GAICD in

Caroline Good, GAICD

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Head of Customer at Jetstar Airways
📍 Ascot Vale, Victoria, Australia

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
14 Years
Current Role
Head of Customer
Job Level
Mid-senior
Location
Ascot Vale, Victoria, Australia
Personality Overview

How Caroline shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Caroline cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

10-2024
Head of Customer
Jetstar Airways
3-2022 - 8-2024
GM Customer Excellence & Network Partners
Australia Post
6-2020 - 3-2022
General Manager - Customer Excellence
Australia Post
11-2018 - 6-2020
Head of Customer Excellence
Australia Post
10-2015 - 11-2016
Head of International Postal Pricing & Yield
Australia Post
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
3-2023 - 6-2023
Company Directors Course
Australian Institute of Company Directors
1998 - 2002
BA Honours
The Robert Gordon University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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