Caroline Good, GAICD

Go-getter
DISC Type : d

Head of Customer at Jetstar Airways

Ascot Vale, Victoria, Australia

Overview

Caroline has no verified overview

Personality Overview

Challenger

Decisive

Direct & Candid

They don’t always try to control the conversation but neither do they like yielding it fully.  They care equally about the product and its potential impact. They respond well to confident salespeople.

Topics They Care About

Caroline has no verified topics they care about

Media Appearances

Caroline has no verified media appearances

Work History

10-2024
Head of Customer at Jetstar Airways
3-2022 - 8-2024
GM Customer Excellence & Network Partners at Australia Post
6-2020 - 3-2022
General Manager - Customer Excellence at Australia Post
11-2018 - 6-2020
Head of Customer Excellence at Australia Post
10-2015 - 11-2016
Head of International Postal Pricing & Yield at Australia Post

Education

3-2023 - 6-2023
Company Directors Course from Australian Institute of Company Directors
1998 - 2002
BA Honours from The Robert Gordon University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Ascot Vale, Victoria, Australia Job Level : Mid-senior Designation : Head of Customer at Jetstar Airways
URL has been copied!

Insights For Selling To Caroline

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Highlight the competitive differentiation of your product
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Caroline is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Caroline

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Caroline move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Caroline take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Caroline

Personality Compatibility


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