Cassem Chebbani
Login to view DISC.Cassem Chebbani is a senior technical leader with 15 years of experience in the SaaS industry, currently serving as the Senior Director of Technical Support at Aidoc. He specializes in building and leading high-performing teams to support Fortune 500 companies. People who have worked with him describe him as analytical, reliable, and trustworthy.
Based in the Boston area, Cassem is an alumnus of Worcester State University and later earned a Masters degree from Champlain College. He has a passion for building world-class SaaS support organizations and leveraging technology to enhance customer experiences.
He recently spoke at the Customer Success Collectives summit in Boston, sharing his teams journey and successes in implementing AI within customer support operations.
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DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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