Catherine Marston
Login to view DISC.Catherine is the Head of CRM at Trainline, where she has progressed through several roles focused on customer engagement and growth. With a background managing global CRM for Eurostar, she has deep expertise in developing data-driven strategies. Colleagues describe her as an inspiring leader with a great customer service ethic.
Catherine is passionate about sustainability and community-driven initiatives. She actively uses and promotes platforms like Olio that facilitate sharing among neighbors to reduce waste. She appreciates simple, real-world concepts like holiday sharing cabins that encourage recycling and reuse, reflecting a commitment to environmental consciousness.
She is excited by using technology and data to make customers feel good about their choices, such as showing them their personalized CO2 savings.
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DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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