Catherine Turpin in

Catherine Turpin

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Vice President, Enterprise Client Success at CCS
📍 Kingston Springs, Tennessee, United States

A dynamic healthcare leader with over 25 years of experience, Catherine specializes in client success for B2B SaaS organizations. She earned a Masters in Clinical Psychology and Adventure Therapy and is described by colleagues as an authentic and empathetic leader. Her expertise lies in building and transforming teams to drive retention and growth.

Outside of her professional life, Catherine is interested in principles of healthy living. She follows the work of Dan Buettner, an expert on longevity, and is inspired by the idea of engineering ones environment to support a healthy lifestyle. She values employee recognition and corporate inclusion.

Catherine holds a Masters Degree in Clinical Psychology and Adventure Therapy from Georgia College & State University.

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Experience
11 Years
Current Role
Vice President, Enterprise Client Success
Job Level
Senior
Location
Kingston Springs, Tennessee, United States
Personality Overview

How Catherine shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Catherine cares about

Client Success Strategy
Her career spans over 25 years in client success and account management, focusing on retention, growth, and leading teams in B2B SaaS environments.
Healthcare SaaS
Has extensive experience leading client success for healthcare technology companies, including CCS, Zelis, CarePort (WellSky), and naviHealth.
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Career

Work history

6-2025
Vice President, Enterprise Client Success
CCS
7-2023 - 6-2025
Director, Strategic Account Management
Zelis
9-2020 - 7-2023
Director, Client Success
CarePort, powered by WellSky®
7-2019 - 9-2020
Manager Customer Success
naviHealth
10-2017 - 7-2019
Principal Account Manager
naviHealth
In the press

Media appearances

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Education
1995 - 1997
Master’s Degree
Georgia College & State University
1990 - 1994
Bachelor’s Degree
Mercer University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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