Cecilia Gargiulo
Login to view DISC.Cecilia Gargiulo is a seasoned financial industry leader with over 25 years of experience, currently serving as the Gerente Visión 360 at Banco Macro. She specializes in customer-centric strategies, leading the design of client value propositions and organizational transformation. She is a graduate of the University of Buenos Aires.
Cecilia has participated in several recent industry discussions, sharing her expertise on customer experience and the challenges traditional banks face from fintech competitors. She emphasizes a people-centric strategy to foster loyalty.
She presented at the international Qualtrics X4 Summit on the topic of directly linking customer experience investments to business revenue and growth.
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