Celso Tonet
Login to view DISC.Celso Tonet is the Customer Experience Director at Claro Brasil, leveraging over 25 years of telecom industry experience to make the company more customer-centric. He holds a Masters degree in Business Administration with a focus on Organizational Behavior and is recognized as a leader in CX transformation.
Described by colleagues as a focused, dedicated, and pleasant professional, Celso is considered a family man with great emotional balance. He believes that a passion for observing people and understanding their needs is the secret to a successful career in customer experience, a principle he applied when running his own consultancy.
He was named one of the 20 most inspiring leaders in the 30-year history of the respected industry publication, Consumidor Moderno.
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DISC profile (public)
DISC behavioral profile
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