Charisma Glassman in

Charisma Glassman

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Partner | Vice President, Global Head of Retail, Consumer & E-Commerce Advisory at Genpact
📍 United States

Charisma Glassman is the Global Vice President for Retail, Consumer & E-commerce Advisory at Genpact, specializing in AI-driven business transformations. An alum of Harvard Business School, she is a recognized industry leader featured in Forbes and Fast Company. People who have worked with her describe her as an innovative, insightful, and client-centric partner and advisor.

She is deeply involved in strengthening the Asian American business community, participating in initiatives like the AI Alliance. Coming from a family of advertisers, she is passionate about mentoring and is focused on being an empathetic leader who creates value while bringing people along on the journey.

Unique fact: Charisma has taught an executive masterclass on the future of AI in luxury, fashion, and retail at Parsons Executive Education.

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Experience
9 Years
Current Role
Partner | Vice President, Global Head of Retail, Consumer & E-Commerce Advisory
Job Level
Senior
Location
United States
Personality Overview

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Decision Approach
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Priorities

Topics Charisma cares about

AI in Retail
Writes extensively for Forbes and Fast Company on how AI, particularly agentic AI, is reshaping retail, CPG, and e-commerce, and defining future technology trends.
Business Transformation
Leads large-scale business and technology transformations for Fortune 100 companies, focusing on creating value-centric operating models that drive growth and efficiency.
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Career

Work history

3-2025
Partner | Vice President, Global Head of Retail, Consumer & E-Commerce Advisory
Genpact
7-2023 - 3-2025
Portfolio Head | Consumer Products, Luxury & Retail
Capgemini
2-2022 - 7-2023
Senior Director (Principal) Financial Services | North America
Capgemini
4-2020 - 2-2022
Head of Customer Marketing Product Technology
Barclays
1-2019 - 3-2020
Lead Digital Product Strategist - Technology
Citi
In the press

Media appearances

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Education
Harvard Alum | Executive Management Program (EMBA)
Harvard Business School
Executive MBA Candidate
Columbia Business School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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