Charles Kelley
Login to view DISC.Charles is a veteran of the telecommunications industry with over 36 years of experience. He spent 13 years at GE Capital, rising to Technology Director and launching major call center startups, followed by 23 years at Cisco, where he was integral to developing their core voice and contact center products.
He is a key figure in the evolution of customer communication technologies, having started in operations with traditional phone systems and now leading cloud-first transitions. His long tenure at industry giants before joining CX Advanced Solutions in January 2024 highlights his deep, foundational expertise in the field.
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DISC behavioral profile
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