Charles Zeilfelder

Energizer
DISC Type : I

Sales & Support at SpotOn Transact, LLC (SpotOn)

Charlotte Metro, United States

Overview

Charles Zeilfelder is a POS and Merchant Services consultant with over 15 years of experience, specializing in the hospitality industry. Leveraging his direct experience as the owner of Queens South Grill, he offers tailored POS solutions and support. He earned a Bachelor of Fine Arts from New York University.

His background as a restaurant owner-operator and interest in the Association for Foodservice Distributor Reps highlights a deep-seated passion for the foodservice industry. His fine arts degree also suggests a strong appreciation for creative and artistic endeavors outside of his technical work.

He uniquely combines his past experience as a restaurant owner with his technical expertise to consult on POS needs.

Personality Overview

Imaginative

Enthusiastic

Informal

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are friendly, approachable and love to make new connections.

Topics They Care About

POS Solutions
Has over 15 years of hands-on experience installing, servicing, and consulting on POS equipment specifically for hospitality and retail businesses.
Merchant Services
Focuses on providing businesses with optimal payment processing solutions and low rates through his work with companies like Harbortouch.
Hospitality Operations
His experience as the Owner/Operator of Queens South Grill gives him firsthand knowledge of the operational challenges in the restaurant industry.

Media Appearances

Charles has no verified media appearances

Work History

10-2018
Sales & Support at SpotOn Transact, LLC (SpotOn)
7-2018
Owner/Operator at Queens South Grill
4-2012
Merchant Services at Harbortouch
2000 - 10-2016
Bartender/ IT Consultant at Bourbon Street Cafe
1998
POS Installer at Self

Education

1987 - 1992
Bachelor of Fine Arts (BFA) from New York University

More Information

Social Presence :

Prographics :

Exp : 28 Location : Charlotte Metro, United States Job Level : N/A Designation : Sales & Support at SpotOn Transact, LLC (SpotOn)
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Insights For Selling To Charles

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid cutting into their flow
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charles is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Charles

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Charles move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Charles take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Charles

Personality Compatibility


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