Chi-man Kwan

Examiner
DISC Type : cs

President at Hong Kong - Singapore Business Association

Hong Kong SAR

Overview

Chi-man Kwan is the Group CEO and Co-Founder of Raffles Family Office and serves as Chair of the Family Office Association Hong Kong. An experienced founder in financial services with a background in portfolio and risk management, he holds a degree in Economics and Management Science from Lancaster University.

He appears passionate about building global connections, having recently been part of a Hong Kong delegation to Milan and planning visits to Kigali. He expresses immense pride in his teams collective achievements and emphasizes the importance of company culture through team-building retreats and events.

He describes the 10-year journey of building his company with "Blood, tears and sweat, " highlighting his unwavering commitment to his venture.

Personality Overview

Process Oriented

Overcautious

Late Adopter

Being observant comes to them naturally.  The only way to convince them is by showing them examples and ample proof. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

Family Office Growth
As Group CEO of Raffles Family Office and Chair of the Family Office Association HK, he is a key voice on the expansion and professionalization of the industry in Asia.
Hong Kong's Financial Hub Status
He actively participates in international delegations to promote Hong Kong's financial services industry and establish global business connections.
Financial Entrepreneurship
He co-founded Raffles Family Office after a successful career in private banking, demonstrating deep commitment to building a business from the ground up.

Media Appearances

Chi-man has no verified media appearances

Work History

6-2025
President at Hong Kong - Singapore Business Association
1-2024
Adjunct Professor at The University of Hong Kong
11-2020
Chair at Family Office Association Hong Kong
7-2016
Group CEO and Co-Founder at Raffles Family Office
11-2013 - 6-2016
SVP at BNP Paribas

Education

8-2021 - 8-2023
Executive MBA from Tsinghua-INSEAD Executive MBA Programme
Economics and Management science from Lancaster University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Hong Kong SAR Job Level : Leadership Designation : President at Hong Kong - Singapore Business Association
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Insights For Selling To Chi-man

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Be firm in your communication and stay in control

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chi-man is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Chi-man

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Chi-man move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Chi-man take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Chi-man

Personality Compatibility


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